The manual for each model: safety warnings, specifications, charging, installation, BMS behaviour and warranty. Download the current English edition as a PDF.
Both manuals follow the same structure, so the 12V and 24V editions read the same way.
Ten to sixteen CAUTION items: reverse polarity, short circuit, charging temperature, disposal.
Electrical, BMS and temperature tables for each model.
Charge voltage and current, LiFePO4 profile, low-temperature cut-off and wake-up.
Cable size, fusing, series/parallel limits, torque and connection steps.
Protection behaviour, recovery after a trip, and what the Bluetooth app shows.
Warranty path, storage, packing list and how to reach support.
The manual is the reference; these are the items that cause most support tickets.
Tell us the model, the order number and the destination market. We will send the current PDF or arrange a printed copy.
The one-page spec sheets are generated from the product data; the manual is the full document.